W-Systems Help Center

Welcome to the W-Systems Help Center. Here you will quickly find answers to our most commonly asked questions. You can also ask us questions and we will provide answers and add the resulting article to our database.

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Top 10 FAQs
	What is error: Login failed! Code:-99?
	What is error: Login failed! Code:-4?
	Why do I get the error: Object reference not set to an instance of an object?
	How do I add my new wMobile license?
	Does wMobile work with my version of GoldMine?
	What is error: Login failed! Code:-20?
	Why do I get the message: The requested name is valid and was found in the database, but it does not have the correct associated data being resolved for?
	What is error: Login Failed.The specified user has no rights to login in wMobile.
	Where can I find the wMobile Users Guide?
	GoldMine was upgraded and now wMobile will not run!

Recently Added FAQs
	We are trying to log in to manager console but can't find username and password.
	When using wMobile, I occasionally get the following error: Authentication of viewstate failed. ViewState MAC Authentication Errors
	How do I setup wMobile to see linked attachments? Set up the options to view linked attachments
	Why do I have missing items on my main menu in wMobile. I seem to be missing GoTo Last Contact and other. How do I fix this? missing menus
	Error No more seats available when I try to log into wMobile. How do I remedy this?
	New user can't send or receive emails. How do I set their emails account up?
	I am getting kicked out of wMobile after awhile, because the browser is idle. How do I increase the idle time so this won't happen?
	How much data traffic on a daily and monthly can I expect from my wMobile usage?
	GoldMine user list has changed since my wMobile install. How do I update the wMobile user list to match my GoldMine list?
	I need to change the sql username's password in wMobile system. How do I do that without uninstalling and reinstalling?